Effective Date: April 13, 2026

1. Business Information

This website and services are operated by Nicole Wiltshire, a sole proprietor based in Costa Mesa, California.
For questions, contact: [email protected]

2. Services Provided

We provide access to software tools and related services, including but not limited to:

CRM (Customer Relationship Management) software access

Automation setup (SMS, email, pipelines, workflows)

Lead reactivation services

Related onboarding and support

We reserve the right to modify or discontinue services at any time.

3. No Guarantees

We do not guarantee any specific results, including but not limited to:

Number of leads generated

Conversion rates

Revenue or business outcomes

Client results depend on many factors outside our control, including internal processes, follow-up, and market conditions.

4. Payments & Billing

Services may be billed as monthly subscriptions, setup fees, or one-time service fees

All payments are processed via third-party providers (e.g., Stripe)

By purchasing, you authorize recurring billing where applicable

No Refund Policy

All payments are non-refundable, including partial months or unused services.

5. Account Suspension & Termination

We reserve the right to:

Suspend or terminate accounts for non-payment

Suspend or terminate accounts for misuse or violation of these terms

Access to services may be revoked immediately upon violation.

6. Client Responsibilities (IMPORTANT)

You are solely responsible for:

How you use the CRM and communication tools

All communications sent through the platform (SMS, email, voicemail, etc.)

Compliance with all applicable laws and regulations

This includes, but is not limited to:

TCPA (Telephone Consumer Protection Act)

CAN-SPAM Act

Any applicable state or federal marketing laws

You agree to obtain proper consent from your contacts before sending communications.

7. SMS & Email Compliance

By using our services, you acknowledge:

You are the sender of all communications

You are responsible for obtaining opt-in consent

You must provide opt-out mechanisms where required

We are not liable for any misuse of messaging features.

8. Third-Party Services

Our services may integrate with third-party providers, including:

Payment processors (e.g., Stripe)

Communication providers (e.g., phone/SMS/email services)

We are not responsible for outages, errors, or policies of third-party services.

9. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid to us in the prior 30 days

10. Indemnification

You agree to indemnify and hold harmless Nicole Wiltshire from any claims, damages, or legal actions arising from:

Your use of the services

Your communications with your customers

Your violation of any laws or regulations

11. Governing Law

These Terms are governed by the laws of the State of California.

12. Updates to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of the updated Terms.